Terms of Service
Effective Date: August 1, 2026
Welcome to Bilva. These Terms of Service ("Terms") govern your use of the Bilva website and your purchase of products and services from Bilva LLC ("Bilva," "we," "our," or "us"). By accessing our website, creating an account, or placing an order, you agree to these Terms and any policies referenced within them.
Please read these Terms carefully before using our website or making a purchase.
Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its operation or security, attempt to gain unauthorized access to any part of the website, or use the website in a way that violates applicable laws or the rights of others.
We reserve the right to restrict or terminate access to our website when we reasonably believe these Terms have been violated or the website is being used improperly.
Products and Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, availability, and other information. Product packaging, colors, appearance, specifications, or other details may occasionally differ from what is displayed on our website due to manufacturer updates, screen settings, or other factors.
We may update product information, discontinue products, or change our product selection at any time without prior notice.
Pricing
Prices displayed on our website are subject to change without notice. We make reasonable efforts to ensure that pricing and other product information is accurate. However, errors may occasionally occur.
If we discover a significant pricing or product information error after an order has been placed, we may contact you for further instructions or cancel the affected order and issue a refund for any amount paid.
Applicable taxes, shipping charges, and other fees will be displayed during checkout when required.
Orders and Acceptance
Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including because of product availability, suspected fraud, payment issues, pricing errors, shipping restrictions, or incorrect product information.
If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method.
You are responsible for providing accurate and complete billing, shipping, contact, and payment information when placing an order.
Payments
Payments are processed through third-party payment providers made available through our website. By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.
Bilva does not store complete payment card information.
Shipping and Delivery
Shipping options, charges, processing times, and estimated delivery information are governed by our Shipping Policy. Delivery estimates are not guarantees and may be affected by carriers, weather, holidays, product availability, or other circumstances outside our reasonable control.
Returns and Refunds
Returns, exchanges, and refunds are governed by our Return and Refund Policy. Please review that policy before completing your purchase so you understand the conditions that apply to returns and refunds.
Intellectual Property
The content available on the Bilva website, including our name, logo, graphics, photographs, text, website design, and other original materials, is owned by or licensed to Bilva unless otherwise indicated.
You may use our website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially use Bilva-owned content without our prior written permission.
Product names, trademarks, photographs, and other materials belonging to manufacturers, suppliers, or other third parties remain the property of their respective owners.
Third-Party Services and Links
Our website may contain links to or use services provided by third parties, including payment providers, shipping providers, social media platforms, and other technology or service providers.
We are not responsible for the content, privacy practices, availability, or operation of third-party websites or services that we do not control. Your use of third-party services may be subject to their own terms and policies.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Disclaimer
We make reasonable efforts to provide accurate information and reliable services. However, except as required by applicable law, our website and services are provided on an "as available" basis, and we do not guarantee that the website will always be uninterrupted, error-free, or available.
Nothing in these Terms is intended to exclude or limit any rights or warranties that cannot legally be excluded or limited.
Limitation of Liability
To the fullest extent permitted by applicable law, Bilva LLC and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or services.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Bilva LLC harmless from claims, losses, liabilities, or reasonable expenses resulting from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of another person or entity.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, website, services, or legal requirements. Any updated Terms will be posted on this page with a revised Effective Date.
Your continued use of our website after updated Terms become effective constitutes your acceptance of those Terms to the extent permitted by applicable law.
Governing Law
These Terms are governed by the laws of the State of New York, without limiting any rights available to consumers under applicable law.
Contact Us
If you have questions about these Terms of Service, please contact us at:
customerservice@bilva.com
